Privacy Policy for LTCH Chat App

1. Information We Collect

2. How We Use Your Information

3. Data Storage and Retention

5. Security

6. Your Rights

7. Third-Party Services

8. Changes to This Policy

9. Contact Us

10. User Data Deletion

Effective Date: September 30, 2025

LTCH Chat App (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our application integrated with Facebook Messenger.

When you interact with our application, we may collect:

Your basic Facebook profile information (such as name and profile ID) provided through Facebook APIs.

Messages you send to our Facebook Page via Messenger.

Metadata related to messages (timestamps, sender ID, recipient ID).

We do not collect sensitive information such as passwords, payment details, or personal documents.

We use the collected information solely for the following purposes:

To deliver automated responses to your inquiries via Messenger.

To improve our customer service and communication.

To analyze interactions for better user experience.

We do not sell, rent, or trade your personal information to third parties.

Data is stored securely on our servers with restricted access.

Message data is retained only as long as necessary to fulfill the purposes described above.

You may request deletion of your data at any time (see Section 6).

We do not share your personal data with third parties, except:

When required by law or government request.

When necessary to protect our legal rights.

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

You have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your data.

Withdraw your consent at any time by contacting us.

Our application may interact with Facebook APIs and services. Your use of Messenger is also subject to Facebook’s Privacy Policy.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have questions or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]

If you wish to delete your data collected by LTCH Chat App, you may request it at any time by contacting us via email at [email protected]

Your basic Facebook profile information (such as name and profile ID) provided through Facebook APIs.
Messages you send to our Facebook Page via Messenger.
Metadata related to messages (timestamps, sender ID, recipient ID).
To deliver automated responses to your inquiries via Messenger.
To improve our customer service and communication.
To analyze interactions for better user experience.
Data is stored securely on our servers with restricted access.
Message data is retained only as long as necessary to fulfill the purposes described above.
You may request deletion of your data at any time (see Section 6).
When required by law or government request.
When necessary to protect our legal rights.
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent at any time by contacting us.
Email: [email protected]